This is specific to addressing issues with our migration to hosted Exchange:
Click on the Windows search box at the bottom of the screen and type Control Panel
Double click on the Mail icon
Select Show Profiles
Select the radio button next to Prompt for a profile to be used
Select Ok
Close the window
Open Outlook
Select Options >>
Select New
Enter a profile name. This can be anything from Outlook to email to Whatever
With the Outlook window open, select Advanced options and check the box next to Let me set up my account manually
Select Connect
Pre cutting over to hosted Exchange, select Exchange 2013 or earlier
Post cut over to hosted Exchange, select Exchange
In the Offline settings window, uncheck the box next to Use Cached Exchange Mode to download email to an Outlook data file.
Select Next
Uncheck the box next to Setup Outlook Mobile on my phone too.
Select Done
Check the box next to Set as default profile and Ok.